Membership Agreement

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Membership Terms

Membership is subject to the agreement of the terms outlined under the General Membership Agreement, as well as acknowledgement and agreement to our comprehensive policies:

  • Community Code of Conduct,
  • Anti-Harassment Policy,
  • Media Release (option to opt out of release with acknowledgement),
  • Assumption of Risk and Release Indemnity Agreement.

Term and Termination

This Membership Agreement between the member, listed herein and Futuremakers o/a (and hereby referred to as) “steamlabs is on a month-to-month basis. Any and all membership privileges obtained through this membership agreement may be revoked or changed at any time with prior notice to member.

  • This agreement shall remain in effect until one or more of the following occur:
a) Member fails to uphold membership requirements or Community Code of Conduct, as interpreted by authorized steamlabs staff
b) Member autopay lapses and no correction has been made within 30 days
c) Member requests a termination in writing to or at least 5 business days prior to the next monthly billing cycle and receives a confirmation response
d) Agreement term lapses without further terms or agreements added.
e) Company files for bankruptcy or ceases to do business.

Fees and Dues

a) You authorize steamlabs to charge the according membership fee auto pay on a month-to-month basis using a securely stored and current credit card on file. Charges for insufficient funds and updating expired autopay methods are the responsibility of the member.
b) There are no initiation fees or cancellation fees associated with this membership. However, upon request of membership termination, any unused account balances or credits on file will automatically expire without reactivation or refund.
c) A reactivation fee of $49 + HST applies for members wishing to re-open a membership (on top of the first reactivated autopay). Members may downgrade a membership to the “Supporter” level and then upgrade to a higher membership level in a subsequent month without paying a reactivation fee; so long as there was no interruption in the ongoing autopay billing cycle.
d) If fees and costs associated with membership increase, steamlabs will provide at least 15 days notice (and more if substantial fee structure changes will occur). Member will be responsible for new costs associated with any increases after the notice period or will be required to move over to a new contract if the current contract option expires or no longer exists.

Bookings, Arrivals, and Use of Space

a) Use of space includes only the main steamlabs location, currently on the ground floor of 192 Spadina Ave. Any partner locations and related off-sites are not included in this membership agreement, unless otherwise stated; this includes the shared kitchen and amenities belonging to the Centre for Social Innovation that is separate from this membership agreement
b) Core programming from steamlabs takes priority in our space and members are welcome to book tools during the available booking windows in our calendar during core operating hours only
c) Under this membership agreement, you are entitled to book use of the space under the credit system in place only. Some credits are included in your membership and additional credits may be purchased individually or in packs.
d) You acknowledge the risks of damage and loss that may result from use of the space and your membership requires your acknowledgement of the terms and agreements set out in our Assumption of Risk and Release: Indemnity Agreement (see below).
e) Furthermore, you understand your responsibility for the damage or loss of your personal belongings in the space, whether or not you have a registered storage contract in place and indemnify steamlabs from any associated liabilities. Membership fees do not include upgraded storage options, paid tool training workshops, or materials and related consumables, which are all subject to availability and additional costs.
f) As a member, you may only operate the machines you have been trained and certified to use by steamlabs staff. You understand that you must pay for and complete required trainings and certifications before independently booking and operating machinery. This excludes the use of any hand tools and basic use of the workbenches, which are covered after completing and agreeing to the risk and release forms.
g) Bookings must be completed in our online booking system (currently Mindbody) using the credit system outlined on our website (subject to change, with advance written notice). You agree to purchase additional credits necessary on top of your base membership fee (and included credits) to cover any bookings for tool use, arrivals to the space (charged per day), and any other related workshops, guided making, guest passes, or rental perks that require credits for booking.


Except under extenuating circumstances, any and all communications in regards to this contract shall be delivered to the email provided on file associated with your member account. Additional notices and community announcements that are applicable to members may also be posted on the community-wide Slack channel.


Without prior written approval, no portion of this contract may be transferred or sold to any party not participating in this membership agreement. Memberships are assigned per individual and not per company and are non-transferrable. Guests and family members of members must either sign up and purchase their own membership contract. Other options include, but are not limited to: purchasing a day pass linked as the guest of a current member, or being added to a family plan, where applicable.

No Warranties

No warranties are given or implied by this membership agreement.

Not a Legal Member of steamlabs

You understand and acknowledge that signing up for any activities, ongoing contracts, or other programs at the steamlabs makerspace only entitles you to the use of the makerspace, and does not make you any type of member of the steamlabs not for profit organization under its by laws, regardless of whether the word "member" has been used to describe the activities you are participating in.

Effectiveness and Interpretation of Agreement

Any and all legal proceedings sustained from this agreement shall be set in the jurisdiction of Ontario as agreed by the parties. This membership agreement and related sections below sets forth the entire understanding of mentioned agreement and unless otherwise stated is not inclusive of any oral or prior written agreements.



The purpose of our Community Code of Conduct is to ensure that all participants in the steamlabs community have the best possible experience. We are all here to help each other learn, explore, grow our skill sets, and have a good time!

  • This covers our behaviour as members of the steamlabs community, in any forum, mailing list, wiki, web site, code repository, Slack channel, private correspondence, or public meetings. While this isn’t an exhaustive list, we hope that this serves as a guide to make it easier to be excellent to each other and to take in the spirit in which it is intended. We expect it to be followed in spirit as much as in the letter.

Be alert.

Safety is an important part of operating in this space and ensuring that we are doing the best we can to make this both a physically and emotionally safe space for all. Understand risks of damage and loss involved with the lab - including leaving materials and personal belongings in the space (refer to Storage Pricing & Policies for details). Please ensure you are dressed appropriately and prepared accordingly before entering the work space. Finally, look out for one another and do your part to reasonably enforce the safety of all.

Be considerate.

Our tools and space are shared amongst many in the community who are at different skill and experience levels. Be mindful of leaving the space in tidy conditions; return tools and machines to their correct spots and configurations so they are ready for the next person. Any decision or action you take in the space will affect users and colleagues of the lab, and you should take those consequences into account at all times.

Be patient.

We are a small, but mighty non-profit organization that endeavours to provide the best possible experience to our community and members. It is possible that your question or suggestion might not receive an immediate response. Be patient and consider the norms of the community. Our programming takes priority in the space and your membership of the space and use of tools is most welcome when there are no other program bookings going on. When tools and machines are unavailable or not repaired immediately, please keep in mind that we are doing the best we can with our shared tools and our internal capacity to serve the greater community.

Be respectful.

Not all of us will agree all the time, but disagreement is no excuse for poor behaviour and poor manners. We might all experience some frustration now and then, but we cannot allow that frustration to turn into a personal attack. It’s important to remember that a community where people feel uncomfortable or threatened is not a productive one. We expect members of the steamlabs community to be respectful when communicating with other members, staff, and partners of the steamlabs community. Don’t make assumptions - about people’s physical abilities, knowledge, gender pronouns, etc. If you are unsure, then respectfully ask first! We value and respect the vibrant diversity of our maker community.

Be nice.

Everyone in the steamlabs community should feel welcome, regardless of their background. Please be courteous, respectful and polite to fellow members of the community. No offensive comments related to gender, gender identity or expression, sexual orientation, disability, physical appearance, body size, race, religion; no sexual images in public spaces, real or implied violence, intimidation, oppression, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, or unwelcome sexual attention will be tolerated.

Communicate effectively.

We don’t all speak the same language at the same skill level. Clear communication can help to avoid misunderstandings, as can remembering that our interpretations of words can be different depending on our backgrounds. Having context is important. It’s better to ask for clarification than to make assumptions. Disagreements, social and technical, are normal, but we expect participants in the project to resolve disagreements constructively.

Ask for help when unsure.

Nobody is expected to be perfect in this community. Everyone makes mistakes and is encouraged to learn and grow from them. We endeavour to be an excellent beginner friendly makerspace and there is always at least one staff member or community animator on duty to support your safety when it comes to operating machinery and tools. We are happy to help with the machine basics, but please understand that your membership fees do not include guided making and extended support beyond this - we recommend you book a 1:1 session with one of our staff or come out to our maker community night!

Acknowledgement: The steamlabs Community Code of Conduct is licensed under the Creative Commons Attribution-Share Alike 3.0 license. Our Code of Conduct was inspired by and borrows content from Codes of Conduct of other open source projects, including:, Contributor Covenant. The Fedora Project, OpenStack, Puppet Labs, Ubuntu"



In addition to the Community Code of Conduct, all steamlabs programming is governed by the Anti-Harassment policy. All members, including staff, exchange members, occasional volunteers, and partners are required to follow the policy. We expect cooperation from all participants to help ensure a safe environment for everyone.


If a participant, vendor or other person at steamlabs engages in harassing behavior, steamlabs staff may take any action they deem appropriate. Harassment includes but is not limited to:

  • Offensive verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race or religion.
  • Deliberate intimidation.
  • Stalking.
  • Harassing photography or recording.
  • Sustained disruption of workshops or other events.
  • Inappropriate or unwelcome physical contact.
  • Unwelcome sexual attention.
  • The display or distribution of sexually related materials to individuals under the age of 18 (which is expressly prohibited).
  • Other actions as determined by steamlabs and its agents on a case-by-case basis.

Safe Environment

Our primary objective is to provide a safe environment for our participants. Individuals asked to stop any harassing behavior are expected to comply immediately regardless of whether it is a member or steamlabs staff making the request.

Taking Action

If you are being harassed, notice that someone else is being harassed or have any other concerns, please contact steamlabs staff immediately. All decisions regarding whether a particular action is to be deemed harassment shall be made solely by steamlabs staff and its authorized agents. If a participant engages in harassing behavior, steamlabs may, but is not obligated to, take any action they deem appropriate, including warning the offender, expelling the offender from steamlabs without refund, and banning the offender from any or all future participation. steamlabs does not assume any responsibility for the actions of its participants, volunteers or vendors.


Notwithstanding the foregoing, or any other provisions of the rules, steamlabs and its agents, staff, volunteers, and other representatives, disclaim all liability for such actions of participants, volunteers and vendors and do not assume any responsibility for any of such actions.

Action Steps

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please follow the directions in the "If You Need Help" section, directly below this policy.

Applicable Locations and Scenarios

We expect participants to follow these rules at our lab, off-site venues, and event-related social events.

If You Need Help=

Instances of abusive, harassing, or otherwise unacceptable behavior may be reported by contacting, to any manager in the Slack community channel or to a staff member on duty. As a company, we take our community's health seriously and want to ensure everyone has a good experience, so please contact us at if there is an issue so we can help address it. (Communications through this email will remain confidential and are accessible to the senior management of the organization for the purposes of investigating any claims of harassment under this policy.)



[In order to waive the Media Release, individuals or guardians on behalf of minors must notify a staff member upon every visit that they would NOT like them or their child to be recorded and/or included in any footage released]

Media Release and Permission

a) I hereby give permission for STEAMLabs and/or STEAMLabs partners to record, photograph, audiotape or videotape my child's image and/or work completed during STEAMLabs programs and to publish/distribute these Works for the purpose of publishing, posting on the STEAMLabs website, posting in schools, posting on social media sites and/or for broadcasting on television or radio as determined by the STEAMLabs.
b) I hereby waive any right to approve the use of these Works now or in the future, whether the use is known to me or unknown, and I waive any right to any royalties related to the use of these Works.
c) I understand that the Works may appear in electronic form on the internet or in other publications outside of the control of steamlabs. I agree that I will not hold steamlabs responsible for any harm that may arise from such unauthorized reproduction.
d) I also understand that external media organizations may attend steamlabs events. I give permission for my/my child’s image, student work, and performance to be photographed, filmed, audio-taped or videotaped for the purpose of being published and/or broadcast on-line, on television or radio.



You agree that you and/or your child are voluntarily participating in activities with steamlabs with knowledge of the risks of doing so, such as the risks of injury, property damage, or death resulting from the use of potentially dangerous tools or materials, and/or the active or passive negligence of steamlabs, the Program sponsors and suppliers and their respective officers, directors, employees, agents, and exhibitors (collectively, “we” or “us”). You release us, our agents, partners and subcontractors, from all liability, claims, damage, or demands arising from or related to your participation in the steamlabs activities


a) You agree to use the facilities, tools, and materials in a safe way, and to alert fellow participants, mentors, and/or program leaders when facilities, tools, and materials are being used in a way that could cause harm to themselves or others.
b) You will provide others with assistance or helpful feedback when you see a way their project could be improved, if such feedback is welcomed.
c) You agree to tell program leaders changes you’d make to the program to improve future activities.
d) You agree that registration of a program for your child does not include parents and guardians as participants in the class. Parents are welcome to stay in the vicinity of the workspace only if there is room.
e) You acknowledge that you have read this Agreement and understand that it includes an assumption of the risk and a release of liability. We are relying on this waiver to allow you to participate in steamlabs Program(s).
f) You acknowledge that steamlabs reserves the right to cancel any participant’s participation in any activities or their ongoing contracts for any reason. A pro-rated refund will be issued in this case.
g) You understand and acknowledge that signing up for any activities, ongoing contracts or other programs at the STEAMLabs makerspace only entitles you to the use of the makerspace, and does not make you any type member of the STEAMLabs not for profit organization under its bylaws, regardless of whether the word "member" has been used to describe the activities you are participating in.


  • An unqualified ASSUMPTION OF ALL RISKS associated with participation in this program by my minor child/ward even if arising from negligence, or gross negligence, including any compounding or aggravation of injuries caused by negligent rescue operations or procedures, of the programme organizer and any persons associated therewith or participating therein, and
  • A FULL AND FINAL RELEASE AND WAIVER OF LIABILITY of the program organizer and all persons and organizations associated with it and the program including, without limiting the generality of the foregoing, its officers, directors, officials, agents and/or employees, other participants, sponsors, advertisers, owners and/or lessors of the premises used to conduct the program, sanctioning bodies, medical or rescue personnel (the RELEASEES), of and from with the respect to all injury, disability, death or loss or damage to person or property whether arising from the negligence, or negligent rescue of or by the foregoing or otherwise, and
  • An UNDERSTANDING NOT TO SUE the RELEASEES for any loss, injury, costs or damages of any form or type, howsoever caused or arising, and whether directly or indirectly from the participation of my minor child/ward in the program, and
  • An AGREEMENT TO INDEMNIFY, and to SAVE and HOLD HARMLESS the RELEASEES, and each of them, from any litigation expense, legal fees, liability, damage, award or cost, of any form or type whatsoever, they may incur due to any claim made against them or any one of them whether the claim is based on the negligence or the gross negligence of the RELEASEES or otherwise.